BravoPlay Privacy Policy

At BravoPlay we take user privacy seriously. This policy describes how we collect, process, store and protect personal data.

What data do we collect?

Registration data: name, email, date of birth, address, phone number — required for identity verification and KYC.

Financial data: card numbers, bank details, e-wallet or crypto addresses, used solely for transactions.

Technical data: IP address, browser, device, for security and platform operation.

Gameplay activity: games played, stakes, winnings — for account management and fraud prevention.

How do we use your data?

Creating and managing your account
Processing financial transactions
Preventing fraud and money laundering
Meeting legal obligations
Providing customer service
Improving the platform
Sending service communications
Age and identity verification

Sharing with third parties

We never sell your data. Sharing only happens with payment processors, game studios, security firms, regulators and IT providers — always under contract.

Security

256-bit SSL encryption, secured servers, access controls and confidentiality obligations for all staff.

Retention periods

Account data is kept while your account is active and for five years after closure, in line with statutory periods.

Your rights

Submit requests via customer service; handled within 30 days.

Access — see what data we hold
Rectification — have inaccurate data corrected
Erasure — where lawfully permitted
Restriction — of processing
Portability — receive data in a common format
Objection — to certain processing purposes

Cookies

See cookies for our cookie use.

Contact

Questions? Visit infoCenter or see responsibleGaming and accountClose.